Frequently Asked Questions

Visit ppv.savoytheatre.com and click on “Purchase Pay-Per-View” in the menu bar at the top of the page. Click the red “View Event” button located beneath the show. Click the red “Add to Cart” button, then click the red “View Cart” button. In your cart, you should see the name of the show you wish to purchase as well as the total cost. Click “Proceed to Checkout”.

If you have not created an account in the past, fill in the information below “Account Information”. Please enter the required information (name, phone, email, password), then enter in your credit card information. You will receive a confirmation email after your order is placed.

If you have created an account in the past, click on “Click here to login” after “Returning Customer?”. Once you have logged in, please enter your credit card information and click “Place Order”. You will receive a confirmation email after your order is placed.

PLEASE NOTE: You can only purchase one ticket per account. If you wish to purchase a ticket for a friend or family member, you will have to add a “gift card” to your account. Please see the next question for instructions on how to purchase a gift card.

Visit ppv.savoytheatre.com and click on “Purchase Pay-Per-View” in the menu bar at the top of the page. Click the red “View Event” button located beneath the show. Below the Add to Cart button, you will see a “Gift this product” box. Click on the “Gift this product” arrow and a drop down will appear.

You will see a section where you will have to add the recipient’s name and email address and a section where you will have to add your own email address and a message for the recipient (ex. I hope you enjoy the show!). Once you have entered all of the required information, click “Buy Gift Card”. You will then receive a message letting you know the show has been added to your cart. If you would like to purchase another gift card, please repeat the same process. Once you are done entering in gift cards, click “View Cart”.

If you have not created an account in the past, fill in the information below “Account Information”. Please enter the required information (name, phone, email, password), then enter in your credit card information. You will receive a confirmation email after your order is placed.

If you have created an account in the past, click on “Click here to login” after “Returning Customer?”. Once you have logged in, please enter your credit card information and click “Place Order”. You will receive a confirmation email after your order is placed.

If a friend or family member purchased a gift card for you, you should have received an email which included your gift card. To be able to view the show, you must redeem your gift card. While you are redeeming your gift card, you will be simultaneously creating an account. To view the show, you must have an account you can log into.

PLEASE NOTE: If you have already created an account in the past (ex. For one of the Christmas shows), you can log into that same account when redeeming your gift card. Use the username (email address) and password you used when you created your account. If you forgot your password, click “Lost your password” and enter in your email. You will be sent a link to reset your password.

To redeem your gift card, click on the grey “Redeem Gift Card” button located near the bottom of the email. This will bring you to a shopping cart where the gift card will be automatically applied (you will NOT have to enter in any credit card information). Click on the red “Proceed to Checkout” button at the bottom of the page. This will bring you to an “Account Information” page where you will have to enter your first name, last name, phone, email address, and you will have to create a password (this step is where your account is created). Once you have entered your information, click “Place Order”.

You will receive a message stating “Thank you. Your order has been received”, this means that you have successfully redeemed your gift card and an account has been created for you.

PLEASE NOTE: Since you used a gift card, you will notice that your total is $0.00. You will NOT have to enter in any credit card information when redeeming a gift card.